1. Introduction:

This website has been developed and is operated and maintained by or on behalf of Cotesi S.A. (“Cotesi“, “we” or “us“).


Cotesi is committed to protecting the privacy of your personal information whilst striving to provide the very best user experience. We want our website to be safe and enjoyable for everyone. Under the Data Protection Act 1998 and related laws, we have a legal duty to protect the personal information we collect from you.


If you have any concerns, questions or comments about this privacy policy or the website you can contact us using the contact details in paragraph 12 of this policy.


2. How we use the information that we collect

- provide you with services or information that you have requested or products or services that you have ordered.
- confirm or fulfill an order you have submitted.
- inform you if you have won a prize.
- monitor or improve the performance of, and products and services available through, this website.
- monitor compliance with our terms and conditions of use of the website, enforce our rights and protect the safety of others including investigating and if necessary removing any content about which we receive a complain.
- send you promotional materials or special offers on our behalf or on behalf of our group companies and marketing partners. If you do not want to receive this marketing information you can notify us. You can stop receiving this information at any time by following the unsubscribe instructions on the correspondence you receive.
- for any purpose if we are required to do so by any law or other regulatory or government authority.


By providing us with your personal information, you consent to us: (a) processing your information as set out in this privacy policy and in any other manner you expressly consent to; (b) processing your sensitive personal data, such as health data (if provided); and (c) transferring your information to countries or jurisdictions which do not provide the same level of data protection as Portugal, if necessary for these purposes. If we do make such a transfer, we will, if appropriate, put a contract in place to ensure that your information is protected.


3. Who we may share your personal information with

Agents: we use third parties to perform certain functions on our behalf including fulfilling orders, sending emails, organising and managing competitions, promotions, surveys or polls, removing repetitive information from customer lists, data analysis and processing credit card payments. They will have access to your personal information if necessary to perform their function but they cannot use it or disclose it for any other purpose, unless you have specifically given them consent to do so.


Aggregate Information: we may share aggregate, non-personally identifiable information, such as demographics and usage statistics, with advertisers, sponsors and other organisations.

Third-Party Ad Serving Services: we may use a third-party network advertiser to serve advertisements within the website. Network advertisers are third parties that display advertisements based on the category the website falls into. Third-party ad serving enables us to target advertisements to you for products or services you might be interested in. This website’s advertisers and/or sponsors may themselves set and access their own cookies on your device if you choose to have your cookies enabled in your browser.


Third Party Analytics Services: we may use the Google Analytics, Flurry or other analytics services to anonymously collect and analyse which pages of the website are viewed and for how long and which links are followed, so that we can provide more content which is of interest to you.


4. Maintenance and storage of information:

Your information is collected through the relevant analytics and certain information is passed on to us. We store that information on servers which are owned and maintained by or on behalf of Cotesi and its group companies. We may keep your information for a reasonable period for the purposes set out in this privacy policy.


5. Links to other websites:

This website may contain links to other websites and we may display advertisements from third parties in our website. We may monetise some of these links through the use of third party affiliate programmes. Notwithstanding such affiliate programmes, we are not responsible for the content or privacy policies of these websites or for third party advertisers, even if they use the website’s logo as part of a co-branding agreement, nor for the way in which information about their users is treated. Before submitting any personal information to such websites, you should check their privacy policy.


6. Security:

In accordance with our requirements under the Data Protection Act 1998, we will adopt appropriate security procedures to help prevent unauthorised access to your information. Neither Cotesi nor any of its group companies shall be liable for any attempt to hack or crack or otherwise gain access to any of your information on servers owned and maintained by or on behalf of Cotesi and its group companies.


7. A note for parents concerning privacy:

We do not currently knowingly collect any personal information from children under the age of sixteen. The Internet offers children wonderful educational and entertainment resources. Your guidance and involvement are essential to help ensure that children have a safe and rewarding online experience. We encourage you to visit http://www.google.co.uk/goodtoknow/familysafety and the GetNetWise website to learn more about parental control tools.


8. Policy changes:

By using this website you agree to the terms of this privacy policy, our cookies policy and our terms of use. We may amend this privacy policy and/or our cookies policy and/or the terms of use from time to time. If we do so, an updated version will be available through a link in the website. You will be bound by the new terms upon your continued use of this website.


9. Questions about this website and the information we hold about you:

If you have any general questions about this website or the information we have collected about you and how we use it, you can contact Cotesi – Companhia de Têxteis Sintéticos S.A., Av. do Mosteiro de Grijó, 486, 4415 Vila Nova de Gaia, Portugal, telephone 00351227476500 email geral@cotesi.com. You are entitled to ask for a copy of the information we hold about you (for which we may charge a small fee) and to have any inaccuracies in your information corrected.


Cotesi – Companhia de Têxteis Sintéticos
Av. do Mosteiro de Grijó, 486

4415 Vila Nova de Gaia, Portugal
Tel.: +351227476500
Fax: +351227646575
E-mail: geral@cotesi.com